Short Quiz
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What is the name of the law that protects consumers when they buy goods, and offers consumers the opportunity to get a refund, repair or replacement if they buy something that is faulty?
Answer: The Sale of Goods Act
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If a shirt is priced at £9.99 when it should have been £19.99, is the shopkeeper legally obliged to sell it at the lower price?
Answer: No
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Can you insist that a shop takes payment by credit card?
Answer: No
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Can you insist that a shop sells you goods from the window display?
Answer: No
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Can a seven-year-old child make a legal contract?
Answer: Yes
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Is it a criminal offence to sell fake goods at a market?
Answer: Yes
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Is it a criminal offence to buy fake goods at a market?
Answer: No
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What rights do you have if you've bought counterfeit goods that are faulty?
Answer: None (the contract is illegal)
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If a trader asks you to sign a contract, what is the first thing you should do?
Answer: Read it
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How old must you be to buy beer in a public house?
Answer: 18 years old
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A nightclub has a sign refusing admission to people wearing football shirts. Can they do that?
Answer: Yes
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Must a kiosk in a cinema serving snack food have a price display?
Answer: Yes
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Which organisation is responsible for enforcing that restaurants and cafes display their prices?
Answer: The Trading Standards Service
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Under current health recommendations how many pieces of fruit and vegetables should you eat each day?
Answer: 5
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What is the meaning of the initial U on a BBFC certificate that you would find on a video or DVD?
Answer: Universal
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The Small Claims Court deals with consumer claims of under?
Answer: £2000
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If you have a complaint about Phoenix, who can help you?
Answer: The General Consumer Council
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What is the current rate of VAT (Value Added Tax)?
Answer: 17.5%
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If a chip shop looks very unhygienic, where should you complain?
Answer: The Environmental Health Office
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Where should you complain if a car dealer sells you a 'clocked' car?
Answer: The Trading Standards Service