Long Quiz
-
What is the name of the law that protects consumers when they buy goods, and offers consumers the opportunity to get a refund, repair or replacement if they buy something that is faulty?
Answer: The Sale of Goods Act
-
If a shirt is priced at £9.99 when it should have been £19.99, is the shopkeeper legally obliged to sell it at the lower price?
Answer: No
-
Can you insist that a shop takes payment by credit card?
Answer: No
-
Can you insist that a shop sells you goods from the window display?
Answer: No
-
Can a seven-year-old child make a legal contract?
Answer: Yes
-
If you accept a credit note, can a shop put a time limit on when it can be used?
Answer: Yes
-
True or false? The Sale of Goods Act applies to food.
Answer: True
-
Does the Sale of Goods Act apply to the sale of a pet goldfish?
Answer: Yes
-
How long is the cooling-off period for a Timeshare Agreement?
Answer: 14 days
-
Is it a criminal offence to sell fake goods at a market?
Answer: Yes
-
Is it a criminal offence to buy fake goods at a market?
Answer: No
-
What rights do you have if the counterfeit goods you have bought are faulty?
Answer: None (The contract is illegal)
-
If your credit card is stolen, what is your liability for fraudulent use during the time it is unreported?
Answer: £50
-
True or false? A credit agreement must state the APR.
Answer: True
-
True or false? Credit agreements must be signed by both parties.
Answer: True
-
ABTA is the trade association for which profession?
Answer: Travel agents
-
How old must you be to buy beer in a public house?
Answer: 18 years old
-
A nightclub has a sign refusing admission to people wearing football shirts. Can they do that?
Answer: Yes
-
Must a kiosk in a cinema serving snack food have a price display?
Answer: Yes
-
If you have a complaint about Phoenix, who can help you?
Answer: The General Consumer Council
-
Which organisation is responsible for enforcing that restaurants and cafes display their prices?
Answer: The Trading Standards Service
-
The British Phonographic Industry represents legitimate trader interests in which field?
Answer: Music
-
Who runs the dog warden service?
Answer: Your local council
-
Under current health recommendations how many pieces of fruit and vegetables should you eat each day?
Answer: 5
-
What is the meaning of the initial U in a BBFC certificate which you would find on a video or DVD?
Answer: Universal
-
If a trader asks you to sign a contract, what is the first thing you should do?
Answer: Read it
-
If a chip shop looks very unhygienic, where should you complain?
Answer: The Environmental Health Office
-
The Small Claims Court deals with consumer claims of less than?
Answer: £2000
-
What is the current rate of VAT (Value Added Tax)?
Answer: 17.5%
-
For which of the following areas does the General Consumer Council NOT handle customer complaints?
Answer: Telephone Companies
-
What organisation licences taxi drivers in Northern Ireland?
Answer: Driver and Vehicle Licensing Northern Ireland (DVLNI)
-
What measure replaced the quarter gill in the licensed trade?
Answer: 35ml
-
Is it against the law for nightclubs to restrict entrance to only "over 21's"?
Answer: No
-
How old does your car have to be before you require a MOT test?
Answer: Four years old
-
If a salesman calls to your home unannounced and you agree to buy a vacuum cleaner at £85, how long is your cooling-off period?
Answer: 7 days
-
Is it against the law for shops to sell goods after the "use-by" date?
Answer: Yes, it is illegal to sell products after their 'use-by' date
-
What marks are registered in the Patent Office?
Answer: Trademarks
-
Where should you complain if a car dealer sells you a "clocked" car?
Answer: The Trading Standards Service
-
If you find your bank won't listen to your complaint who should you contact?
Answer: The Finance Ombudsman
-
What organisation regulates Credit Reference Agencies?
Answer: The Office of Fair Trading