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Introduction
We all need to buy goods and services. As shoppers we may sometimes face difficulties when shopping and confusion when we have a problem.
For example: My new television is faulty - can I get a refund? Where can I get help?
Shop Around aims to answer these questions and others through a stimulating, informative and fun resource that can be used by a range of groups.
The General Consumer Council aims to make the consumer voice heard and to make it count. Shop Around will give consumers a greater understanding of their rights and responsibilities when buying goods and services and help make the consumer voice heard from the home to the high street.